Harris Aerial Support

Maintenance & Repairs

Maintenance & Repairs

Maintenance Checklist

  • Define mission and site survey.
  • Check weather, airspace, LAANC, and perform aeronautical decision making (ADM)
  • Determine emergency and rally points.
  • Identify hazards and safety observations.
  • Plan for visual observer and crew resource management (CRM).
  • Ensure all equipment and batteries are charged.
  • Inspect the aircraft, batteries, and ground station/controller.
  • Ensure the launch area is free of debris and tall grass.
  • Select the best takeoff and RTL location (flat and level).
  • Unfold booms and lock arms, unfold propellers.
  • Ensure all antennas and payload are secure.
  • Power on the controller/GCS, drone, laptop, and carrier link.
  • Launch GCS software and connect the RID module (drone ID).
  • Check RTL settings.
  • Power down camera/LiDAR if needed.
  • Unplug drone batteries.
  • Power down the controller/GCS.
  • Inspect for damage, including propellers, arms, motors, and airframe.
  • Store the drone, gimbal/camera/LiDAR, and antennas properly.
  • Fold landing gear and secure in the case  .

Maintenance & Repairs

Maintenance Checklist

  • Define mission and site survey.
  • Check weather, airspace, LAANC, and perform aeronautical decision making (ADM)
  • Determine emergency and rally points.
  • Identify hazards and safety observations.
  • Plan for visual observer and crew resource management (CRM).
  • Ensure all equipment and batteries are charged.
  • Inspect the aircraft, batteries, and ground station/controller.
  • Ensure the launch area is free of debris and tall grass.
  • Select the best takeoff and RTL location (flat and level).
  • Unfold booms and lock arms, unfold propellers.
  • Ensure all antennas and payload are secure.
  • Power on the controller/GCS, drone, laptop, and carrier link.
  • Launch GCS software and connect the RID module (drone ID).
  • Check RTL settings.
  • Power down camera/LiDAR if needed.
  • Unplug drone batteries.
  • Power down the controller/GCS.
  • Inspect for damage, including propellers, arms, motors, and airframe.
  • Store the drone, gimbal/camera/LiDAR, and antennas properly.
  • Fold landing gear and secure in the case  .
  • Inspect propellers, motors, and ESCs for damage or wear.
  • Check the airframe, hinges, and landing gear for integrity.
  • Verify all electronic connections and pins.
  • Perform a complete aircraft cleaning  .

Maintenance & Repairs

Maintenance Checklist

  • Define mission and site survey.
  • Check weather, airspace, LAANC, and perform aeronautical decision making (ADM)
  • Determine emergency and rally points.
  • Identify hazards and safety observations.
  • Plan for visual observer and crew resource management (CRM).
  • Ensure all equipment and batteries are charged.
  • Inspect the aircraft, batteries, and ground station/controller.
  • Ensure the launch area is free of debris and tall grass.
  • Select the best takeoff and RTL location (flat and level).
  • Unfold booms and lock arms, unfold propellers.
  • Ensure all antennas and payload are secure.
  • Power on the controller/GCS, drone, laptop, and carrier link.
  • Launch GCS software and connect the RID module (drone ID).
  • Check RTL settings.
  • Power down camera/LiDAR if needed.
  • Unplug drone batteries.
  • Power down the controller/GCS.
  • Inspect for damage, including propellers, arms, motors, and airframe.
  • Store the drone, gimbal/camera/LiDAR, and antennas properly.
  • Fold landing gear and secure in the case  .
  • Inspect propellers, motors, and ESCs for damage or wear.
  • Check the airframe, hinges, and landing gear for integrity.
  • Verify all electronic connections and pins.
  • Perform a complete aircraft cleaning  .

Maintenance & Repairs

Maintenance Checklist

  • Define mission and site survey.
  • Check weather, airspace, LAANC, and perform aeronautical decision making (ADM)
  • Determine emergency and rally points.
  • Identify hazards and safety observations.
  • Plan for visual observer and crew resource management (CRM).
  • Ensure all equipment and batteries are charged.
  • Inspect the aircraft, batteries, and ground station/controller.
  • Ensure the launch area is free of debris and tall grass.
  • Select the best takeoff and RTL location (flat and level).
  • Unfold booms and lock arms, unfold propellers.
  • Ensure all antennas and payload are secure.
  • Power on the controller/GCS, drone, laptop, and carrier link.
  • Launch GCS software and connect the RID module (drone ID).
  • Check RTL settings.
  • Power down camera/LiDAR if needed.
  • Unplug drone batteries.
  • Power down the controller/GCS.
  • Inspect for damage, including propellers, arms, motors, and airframe.
  • Store the drone, gimbal/camera/LiDAR, and antennas properly.
  • Fold landing gear and secure in the case  .
  • Inspect propellers, motors, and ESCs for damage or wear.
  • Check the airframe, hinges, and landing gear for integrity.
  • Verify all electronic connections and pins.
  • Perform a complete aircraft cleaning  .

Maintenance & Repairs

Inspection & Wear

Battery Replacement (150 Hours)

Generator Or Fuel Cell Removal & Installation (300 Hours)

Motor Replacement (450 Hours) & Full Maintenance Inspection (600 hours)

ESC Replacement (600 Hours) & Aircraft Analysis & Replacement (1000 hours)

Maintenance & Repairs

Inspection & Wear

Battery Replacement (150 Hours)

Generator Or Fuel Cell Removal & Installation (300 Hours)

Motor Replacement (450 Hours) & Full Maintenance Inspection (600 hours)

ESC Replacement (600 Hours) & Aircraft Analysis & Replacement (1000 hours)

Maintenance & Repairs

Inspection & Wear

Battery Replacement (150 Hours)

Generator Or Fuel Cell Removal & Installation (300 Hours)

Motor Replacement (450 Hours) & Full Maintenance Inspection (600 hours)

ESC Replacement (600 Hours) & Aircraft Analysis & Replacement (1000 hours)

Maintenance & Repairs

Warranty & Repair Packages

Recommended at 8-12 months or 250 flight hours:

Comprehensive Aircraft Inspection:

  • Includes test flight and log analysis.

Pricing: $4,000-$7,500

  • Labor Costs: 50% off regular rates.
  • Parts Costs: 25% off regular prices.

Additional Services:

  • Regular cleaning of the aircraft.

Cost: $4,000-$6,500 yearly after 1-year factory warranty expires.

  • Replacement of damaged parts such as propellers, motors, ESCs, and airframe components.
  • Excludes third-party sensor payloads.

Maintenance & Repairs

Warranty & Repair Packages

Recommended at 8-12 months or 250 flight hours:

Comprehensive Aircraft Inspection:

  • Includes test flight and log analysis.

Pricing: $4,000-$7,500

  • Labor Costs: 50% off regular rates.
  • Parts Costs: 25% off regular prices.

Additional Services:

  • Regular cleaning of the aircraft.

Cost: $4,000-$6,500 yearly after 1-year factory warranty expires.

  • Replacement of damaged parts such as propellers, motors, ESCs, and airframe components.
  • Excludes third-party sensor payloads.

Maintenance & Repairs

Warranty & Support Packages

Cost: $5,000 – $8,500 annually

Coverage:

  • Loaner drone if your drone is under repair.
  • Phone support available anytime, anywhere during working hours (9am-6pm) with a special phone line.
  • 3 support hours per month for outside-of-working hours.
  • email support with a reply within 24 hours or the next business day.

Cost: $2,000 – $2,500 annually

Coverage:

  • Phone support if the customer is having issues in the field.
  • Weekday email support with a reply within 24 hours or the next business day.
  • Scheduled phone support via support email exchange.

Cost: Included with the purchase of the drone

Coverage:

  • Weekday email support with a reply within 24 hours or the next business day.
  • Scheduled phone support via support email exchange.

Maintenance & Repairs

Warranty & Repair Packages

  • Reach out to Harris Aerial support for assistance with repairs.
  • Provide details of the issue and the required repairs.
  • Utilize the support form available on the Harris Aerial website.

Submit A Ticket

Maintenance & Repairs

DIY Guidance

Unauthorized Modifications:
• Disassembling, modifying, or installing parts without authorization from Harris Aerial.
Tampered Labels:
• Altered or tampered labels, serial numbers, waterproof marks, or false-proof marks.
Non-Manufacturing Damage:
• Damage caused by crashes, burns, or any other incidents not related to manufacturing defects.
 Improper Installation or Use:
• Damage resulting from improper installation, incorrect use, or failure to follow the guidance provided in the manuals.
Unauthorized Circuit Modifications:
• Modifications to the circuit, mismatched components, or misuse of the battery and charger.
Improper Flight Conditions:
• Damage caused by operating the unit in adverse weather conditions (strong wind, rain, sand/dust storm) or electromagnetic interference environments (mining areas, radio transmitting towers, high-voltage wires, substations).
Weight Overload:
• Operating the unit with a weight greater than the safe takeoff weight.
Forced Flight:
• Damage caused by forced flight when components have been aged or damaged.
Third-Party Parts:
• Reliability or compatibility issues when using unauthenticated third-party parts.
Low Battery Operation:
• Operating the unit with a low charged or defective battery.
 Software Modifications:
• Unauthorized software modifications, including software parameter changes .

Maintenance & Repairs

Warranty & Repair Packages

When to Seek Professional Help:

  • Significant Damage:
    • Seek professional help for significant damage to the airframe or electronics. This includes major structural damage, extensive wear, or issues with critical components.
  • Persistent Issues:
    • If experiencing persistent issues after attempting DIY repairs, it is crucial to consult with professionals to avoid further damage.
  •  Third-Party Sensor Payloads:
    • For any repairs involving third-party sensor payloads, it is recommended to utilize Harris Aerial’s support services. These components may have specific requirements and complexities that need expert handling.
  • Utilize Support Services:
    • Harris Aerial offers comprehensive support services, including inspection, repair, and replacement of parts. Contact their support team for assistance and to arrange for professional repairs.

Submit A Ticket

Maintenance & Repairs

Warranty & Support Packages

  • Follow the Maintenance Checklist:
    • Regularly inspect the aircraft, batteries, and ground station/controller.
    • Ensure all pre-flight and post-flight checks are completed as outlined in the maintenance checklist .
  •  Use the Appropriate Tools:
    • Use proper tools for minor repairs and adjustments to avoid causing further damage.
    • Ensure all tools are compatible with the drone’s components.
  • Refer to the Manual:
    • Consult the H6 Platform Operators Manual for specific repair instructions.
    • Detailed procedures and guidelines are available for common maintenance tasks and minor repairs .
  •  Contact Support for Complex Repairs:
    • For repairs that are beyond basic maintenance or if you encounter persistent issues, contact Harris Aerial support for professional guidance.

1043 Seminola Blvd
Casselberry, FL 32707

info@harrisaerial.com

(407)-725-7886

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